Shipping policy
Shipping Policy
This Shipping Policy applies to all ROVIK Designs orders. By placing an order through our store, you agree to the terms outlined below.
SHIPPING COSTS
Shipping costs are calculated based on your location and will be displayed at checkout before you complete your purchase.
Shipping rates may vary between the United States and international countries.
ORDER PROCESSING
Please allow time for your order to be processed, prepared, and packaged before shipment.
Processing time is separate from the estimated shipping/transit time. Once your order has been shipped, you will receive tracking information when available.
Orders placed during major releases, sales, holidays, or other high-volume periods may require additional processing time.
UNITED STATES SHIPPING
For orders shipped within the United States, estimated transit time is:
5–8 business days
This estimate begins once your order has been processed and handed over to the shipping carrier.
INTERNATIONAL SHIPPING
For orders shipped outside of the United States, estimated transit time is:
10–16 business days
International delivery times may vary depending on the destination country, customs processing, local postal services, and the shipping carrier.
Customers are responsible for any customs duties, import taxes, or additional fees that may be charged by their country, unless otherwise stated at checkout.
TRACKING YOUR ORDER
Once your order has shipped, tracking information will be provided when available. Please allow some time for the carrier to scan your package and update the tracking information.
Tracking updates may occasionally take 24–48 hours to appear after shipment.
POSSIBLE SHIPPING DELAYS
Please note that all shipping times are estimates and are not guaranteed. Delays may occur because of circumstances outside of ROVIK Designs' control, including:
- Customs processing
- Carrier delays
- Severe weather
- Holidays
- High shipping volumes
- Incorrect or incomplete shipping information
Business days do not include weekends or holidays.
MULTIPLE / SPLIT SHIPMENTS
In some cases, an order containing multiple products may arrive in separate packages. If this happens, packages may arrive on different days and may have separate tracking information.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address at checkout. ROVIK Designs is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
LOST OR DELAYED PACKAGES
Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside of our control. If your package is significantly delayed or appears to be lost, please contact us so we can help you determine the next steps.
IMPORTANT
Shipping time does not include order processing time. Estimated delivery times may change depending on your location, customs, holidays, weather, or carrier-related delays.
By ordering from ROVIK Designs, you acknowledge that estimated shipping times are not guaranteed delivery dates.
Thank you for supporting ROVIK Designs.